Date: 6th January, 2012
Have recently upgraded my membership and was delighted to recieve my free puzzle books. I handed over the Kids Puzzle Fun to my grandson Sean He was so excited he set about winning a fortune in prizes immediately, only to discover the books are 7 months out of date. We are very dissappointed, I would rather have had one current kids book . I thought it was a bit lousy.... Thankyou for your time, Barbara.
Jessie: Hi Barbara, firstly to explain the situation, the Lovatts Handy magazines are quarterly publications, and as we endeavour to get the free books out to our Premium Members ASAP, sometimes we will send the previous issue (rather than make you wait another three months). However, I'd hate for your grandson to be disappointed so I will contact you through your personal email to arrange sending out the latest copy, plus a copy of the annual Kids Bumper Fun.