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Belwin
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# Posted: 3 Sep 2008 16:34
Am I dreaming, or has the value of the weekly and monthly prizes suddenly decreased?
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Lakedraxis
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# Posted: 3 Sep 2008 16:47
They have decreased, there was an email sent to members a week or so back.
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Belwin
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# Posted: 3 Sep 2008 16:53 - Edited by: Belwin
Thanks Lakedraxis, I guess they must have overlooked sending one to me.
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stantheman
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# Posted: 4 Sep 2008 04:24
Hi, Belwin. Perhaps you'd best check that your email setup isn't screening YouPlay out, as they also advise cash draw wins by email.
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Belwin
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# Posted: 4 Sep 2008 09:38
Hi Stantheman, I don't think that is the problem. I recently had an email advising I had won the daily prize. The email also said "Please note that this message has also been sent to your YouPlay inbox." , however this did not happen.
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McTroy
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# Posted: 4 Sep 2008 09:49
Hi Belwin,
The prize notification email is sent from a different system to our normal notifications, so you're email settings could still be the issue.
mctroy =)
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Belwin
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# Posted: 4 Sep 2008 14:27
Hi McTroy, as far as I'm aware my email settings don't block anything out unless I set it to do so. It sometimes sends things to my "junk" folder, but tells me when this happens. Any chance of the email in question being sent again, or just a copy of it please?
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McTroy
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# Posted: 23 Sep 2008 14:44
Urh- I'm unable to re-send the email as it was sent through a system that I am do not have access to. You might like to read our recent news articles though, in particular: http://www.youplay.com/lounge/news/view/106
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